Terms of Service

Last updated: January 1, 2025

Welcome to Petnove. By accessing or purchasing from petnove.com, you agree to the following terms.

General

Petnove operates petnove.com and provides pet accessories for personal use. We reserve the right to refuse service to anyone at our discretion.

Products & Pricing

All prices are in USD and subject to change without notice.
We reserve the right to limit quantities or discontinue products.
Product images are for illustration; slight color variations may occur.

Orders & Payment

By placing an order, you confirm that your payment information is accurate and authorized.
We reserve the right to cancel any order due to pricing errors, suspected fraud, or stock unavailability.
Orders cannot be modified after they are placed.

Shipping

Estimated delivery times are not guaranteed. Petnove is not responsible for delays caused by carriers or customs. See our Shipping Policy for full details.

Returns & Refunds

We offer a 30-day return policy on most items. See our Refund Policy for eligibility and full process.

Intellectual Property

All content on petnove.com - including logos, images, text, and design - is the property of Petnove and may not be reproduced without written permission.

Limitation of Liability

Petnove is not liable for any indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the product in question.

Contact

Questions? Email: support@petnove.com